Remove people from the UserInfo list
Scenario 1: Someone is deleted from the Microsoft 365 admin center but still appears in SharePoint.
When a user or guest browses to a SharePoint site, their user information is cached in the UserInfo list. When the user or guest is deleted, their related UserInfo information is not removed. Their profile still appears, which may cause confusion when people view the people picker.
Scenario 2: A mismatched PUID.
This issue most frequently occurs when a user is deleted and the account is then re-created with the same user name. The account in the Microsoft 365 admin center or Active Directory (in directory synchronization scenarios) is deleted and re-created with the same user principal name (UPN). The new account is created by using a different PUID value. When the user tries to access a site collection or their OneDrive, the user has an incorrect PUID. A second scenario involves directory synchronization with an Active Directory organizational unit (OU). If users have already signed in to SharePoint, and then are moved to a different OU and resynced with SharePoint, they may experience this problem.
Remove people from the UserInfo list
The preceding steps removed access to Microsoft 365 and SharePoint. However, the user or guest still appears in people searches and in the SharePoint Online Management Shell when you use the Get-SPOUser cmdlet. To completely remove people from SharePoint, you must remove them from the UserInfo list. There are two ways to do this:
Note
This option is available only if the user previously browsed to the site collection. They won't be listed if they were granted access but never visited the site
Browse to the site and edit the URL by adding the following string to the end of it: /_layouts/15/people.aspx?MembershipGroupId=0
For example, the full URL will resemble the following: https://fabrikam.sharepoint.com/_layouts/15/people.aspx/membershipGroupId=0
Select the person from the list, and then on the Actions menu, select Delete Users from Site Collection.
Connect to SharePoint as a global admin or SharePoint admin in Microsoft 365. To learn how, see Getting started with SharePoint Online Management Shell.
Run the following command:
PowerShellRemove-SPOUser -Site https://fabrikam.sharepoint.com -LoginName jondoe_fabrikam.com#EXT#@fabrikam.onmicrosoft.comNote
Replace the _jondoe_fabrikam.com#EXT#@fabrikam.onmicrosoft.com_ placeholder with the person in question.
Clear browser history
SharePoint uses browser caching in several scenarios, including in the people picker. Even when a user is fully removed, he or she may still remain in the browser cache. Clearing the browser history resolves this issue. For info about doing this in Edge,
No comments:
Post a Comment